There is much more to Gmail than meets the eye. In Google Apps: Gmail Essential Training, expert Google Apps trainer Susan Cline shows how to streamline the communication process using this web application's advanced and hidden features.

Susan shows how to create filters to manage the flow of messages and demonstrates Gmail's powerful search function, which can find messages with just a click. She describes how to customize the inbox to match any communication style, and organize names and email addresses using the Contact Manager.